WWP key in developing people
Duration: 1 day(s)
Course Code: FACILIT
For dates or any further enquiries please call 01753 857 828 or click here
Price:
£ P.O.A
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Facilitation Skills

To facilitate is “to free from difficulties or obstacles”

Facilitators, whose job is to help manage the flow and process of information exchange, are more concerned with smoothing the way of the journey than its destination. 

 

This programme will give you the skills and techniques to be able to facilitate teams and groups in a business environment. You will learn just how valuable the art of facilitation is and how it differs from, and links to mentoring, coaching and managing teams and individuals. Importantly, you will also learn when adopting a facilitative approach is appropriate and when it is better to stand back from a situation and allow others to reach the goal alone.

This programme is for you if

you want to ensure a productive and constructive group process. This may be brainstorming a new idea or discussing the latest employee appraisals.

On completion of this course you will be able to:

  • Understand what facilitation is as a style of management, and understand when and when not to facilitate
  • Demonstrate a facilitating style and recognise when and how to stand back from a business issue
  • Apply facilitation skills to the work environment, irrespective of the technical issues being discussed
  • Facilitate and mentor individuals by focusing on individual performances in the team and encourage the development of individual strengths
  • Understand how facilitation, as a skill, links to mentoring and coaching and is core to effective delegation

Programme Focus

Introduction and Objectives

When to facilitate
  • What facilitation is as a management style
  • When is facilitation appropriate?
  • Coaching versus facilitation as a method
  • Skill versus will of individuals

Effective communication
  • Differences between data, information and knowledge
  • Testing for understanding (TFU) as opposed to questioning
  • Building rapport with the group
  • Questioning and listening skills
  • The GROW model of coaching as a facilitating technique
     
Team dynamics
  • Applying the Tuckman’s model
  • Objective setting for individuals and teams
  • Dealing with awkward individuals    Feedback
  • Giving feedback to teams and individuals
  • Receiving feedback from others
  • Understanding functional and emotional needs
  • A comprehensive model of feedback

Self development
  • Utilising action planning opportunities
  • Facilitating others
  • Facilitation with clients and third parties
  • Practice facilitation and learn from the experience

Review of Programme
 

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Perfect Partners

Other courses which naturally complement this course include: