WWP key in developing people
Duration: 2 day(s)
Course Code: MANINTRO
Late Availability Courses
London Centre 12th Mar 2012 £597.00 book
Dates
London Centre 2nd Apr 2012 book
London Centre 21st May 2012 book
London Centre 26th Jun 2012 book
London Centre 6th Aug 2012 book
London Centre 3rd Oct 2012 book
London Centre 5th Dec 2012 book
Normal price:
£995.00
+VAT
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New Manager Programme

Building a foundation for excellence in management

As someone new to management, you may have an idea of the kind of manager you would like to be. Perhaps you would like to model yourself on a manager you have had, who has mentored and inspired you. You too can become an influential manager, one who commands respect and co-operation, once you understand the dynamics involved in managing people.

This programme is for you if

you are new to a management role and want to learn the tools and techniques that will give you a firm foundation upon which to build your career in management.

On completion of this course you will be able to:

  • Understand the dynamics of managing people
  • Appreciate the manager’s role and responsibilities
  • Understand how to modify your management style to suit individual personality types
  • Acquire the confidence to implement new practices
  • Understand motivational factors and how to apply them

Programme Focus

Introduction and Objectives

Being today’s manager
  • Define the role of the manager
  • Self assessment
  • Setting standards for yourself and others
  • Responsibilities, context and challenges
  • Characteristics of an effective manager

The management process
  • Agreeing goals
  • Setting SMART objectives
  • Action planning
  • Involving the team
  • Allocating work
  • Supporting and monitoring results

Managing yourself and your time
  • Time stealers
  • Prioritising tasks
  • Focusing on results

Developing your management style
  • Using your personal style to maximise results
  • Personal strengths and blind spots    

Communication
  • Effective listening
  • Powerful questioning
  • Assertive communication

Delegation and motivation
  • Getting the best out of people
  • Developing and 'stretching' people

Managing people and performance
  • Strategies for managing difficult people and situations
  • Coaching for performance
  • The performance management process

Action planning

Review of Programme

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Perfect Partners

Other courses which naturally complement this course include: