WWP key in developing people
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Duration: 1 day(s)
Course Code: IMAGE
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Dates
London Centre 26th Jul 2012 book
London Centre 26th Sep 2012 book
London Centre 26th Nov 2012 book
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Price:
£445.00+VAT
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Personal Impact

Make a powerful impact!

First impressions count. Get yourself noticed in a positive way and make a real difference to your relationships with both colleagues and customers.

This programme is for you if

you want to find your own personal power, deal effectively with conflict and project a stronger image. You will discover your own personal style and learn how to use communication techniques and body language that will help you to realise your true potential.

On completion of this course you will be able to:

  • Reassess your self-confidence and self-esteem
  • Understand the importance of portraying the correct image
  • Understand how to improve relationships with others
  • Develop a positive, confident style
  • Develop assertive behaviour
  • Understand the importance of attitude and motivation

Programme Focus

Introduction and Objectives

Build self-confidence and self-esteem
  • Reflecting on your self image and projection
  • Understanding the significance of inter-personal skills
  • Assessing your style and image

First impressions count
  • Improve first and lasting impressions with a positive self-image
  • Using effective body language
  • Using positive verbal skills
  • Projecting confidence
  • Powerful communications skills
  • Effective questioning and active listening skills

Communicating your message effectively
  • Assertive communication
  • Making your point
  • Displaying empathy     

Projecting a powerful image
  • Understanding how you project yourself
  • Discover your true potential

Analysis of your behaviour
  • Behaviour - getting it in perspective
  • The importance of integrity and congruence

Assertiveness
  • Gaining confidence when dealing with people at all levels
  • How to communicate assertively
  • Dealing with criticism

Motivational skills
  • Self-motivation, setting goals for success
  • Seek to motivate from the inside out
  • Persuading and influencing while maintaining motivation

Review of Programme
 

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Perfect Partners

Other courses which naturally complement this course include: