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Duration: 2 day(s)
Course Code: COACHMAN
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Coaching Skills

Coaching is… “A process providing an individual with feedback, insight and guidance
on achieving their full potential in their business, or personal life.”

Coaching is an extremely powerful technique that can have life-changing results. This programme will help you understand the responsibility that the coach has for the coachee, as well as show you how to facilitate the development of your personnel.

This programme is for you if

your management role involves advising and developing people. Both practical and interactive, this programme will give you the skills you need to guide others to a realisation of their potential.

On completion of this course you will be able to:

  • Understand the differences between coaching, mentoring and training
  • Explain and apply the techniques of effective feedback
  • Understand the benefits of effective coaching as a way to improve performance and motivate and reinforce the leadership role
  • Consider and apply effective coaching techniques and activities for learning
  • Understand the concept of learning styles and use it to adapt to individual preference
  • Set clear learning objectives and action plans
  • Evaluate your effectiveness as a coach

Programme Focus

Introduction and Objectives

What is coaching?
  • Coaching defined
  • Where does it fit into the training cycle?
  • Benefits

The role
  • Qualities of a good coach
  • Confidentiality
  • Relationship management
  • SWOT analysis

The skills
  • Active listening
  • Questioning techniques
  • Observational skills
  • Giving verbal instructions
  • Motivational and developmental feedback    
  • The structure of your session
  • Frequency, location and format
  • Setting SMART objectives
  • Coaching documentation
  • Action planning

Learning theory
  • Factors affecting learning
  • Learning styles
  • Memory and retention
  • Action planning
  • Coaching methods

Case study and role play

Review of Programme

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Perfect Partners

Other courses which naturally complement this course include: