Successful Negotiation Skills

If you struggle to get what you want from people whose help you need but over whom you have little direct authority, you may need to brush up your ‘win-win’ negotiation skills. Successful negotiation helps you to resolve situations where what you want conflicts with what someone else wants. In a win-win situation, you find a solution that is acceptable to both parties, creating a positive feeling all round.

This programme is for you if

you are not getting the positive outcomes you want from your negotiations with colleagues or clients. You will look at ways to avoid forcing a decision as success becomes more important than winning.

On completion of this course you will be able to:

• Use ‘principled negotiation’ to ensure outcomes are win-win
• Plan and prepare for negotiations in a systematic but flexible way
• Structure the face-to-face phase so as to maintain control
• Apply a trading formula to negotiation
• Analyse the style of both parties and the balance of power and adapt as necessary
   

Programme Focus

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Perfect Partners

Other courses which naturally complement this course include: